Managing a diverse workforce is always a challenge. To keep employees motivated, committed and willing to walk the extra miles for your company is not an easy task, however a possible task. Below are 3 simple steps that will immediately put your management roles into perspectives and trigger a better control as well as easier employees’ engagement. They are namely,
Step 1 : Increase your feedback and communication session.
You don’t want to learn about the problem the day they resign. Get close to them early on. If you are being proactive in your employees’ development, you won’t be surprised. You should take a very direct but guiding leadership style that quickly addresses the issue as soon as it develops. You have to identify and detail the problem behavior; present fact-based, first-hand, specific examples and suggestions that are appropriate.
Step 2 : Develop a workable action plan for them.
Develop a plan of action by working with the high-potential one-on-one to re-establish expectations, performance goals and measurable outcomes. You should take them through the ABCs, make a link between their behavior and results as well as be firm about your expectations. You then put a specific plan of action into place with management controls and work together so that they are fulfilled in their position.
Step 3 : Provide continuous coaching and support.
Many researches on effective management revealed that not only do managers coach their employees, but they provide opportunities for them to be coached or mentored by peers or other employees. They provide an opportunity for them to use an external coach. It is helpful to involve a coach to help the individual talk about the underlying issues and coaches may be able to point out alternative behaviors and solutions.
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