IF YOU DO NOT TAKE CARE OF YOUR CUSTOMERS SOMEBODY ELSE WILL
1) Lack of a sufficient charter that defines the team’s purpose and how it will work together to achieve that purpose
2) In ability to decide what constitutes the work for which they are interdependent and mutually accountable
3) Lack of mutual accountability
4) Lack of resources to do the including time
5) Lack of norms that foster creativity and excellence
6) Lack of effective leadership
7) Lack of planning
8) Lack of management support (you to your assisociates PLANNING is the key word)
9) Inability to deal with conflict
10) Lack of training at all level on group skills
Building a highly effective team, like building a great organization, begins with a picture of what you are aiming for A TARGET
It is important that we know where we want to go, otherwise, what ever road we take it will lead to no where
Insist on ABSOLUTES
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