ATTITUDE IS EVERYTHING ?

Attitude is one of the most important elements in life. It applies to every sphere of life, including one’s personal and professional life. Everyone has a potential in life, and a positive attitude will go a long way towards achieving that potential. Can an individual be a good manager without a good attitude? Can an individual be a good speaker without a positive attitude? For that matter, can a person be a good parent without a good attitude? The answer to all these questions is a clear, “NO”. The foundation of success in life, regardless of your chosen field, is attitude.

In a survey carried out by Harvard University in 1994, Chief Executive Officers of major corporations in North America were asked the question, “If you had a magic wand and there was one thing you could change in your company to make it more effective, more productive, more efficient, and more competitive, what would it be?” The majority answered, “the attitude of my employees”. This finding is complemented further in the study when they asked companies, what was the main criteria used when staff were recruited. They answered that 85% of the time, the main criteria was attitude, and 15% of the time the criteria was skills, experience and other factors. It is clear from the above, that attitude plays a critical role in the success of individuals as well as organizations. All the above is as relevant in a Malaysian environment as it is in the American context.

Do you agree ? CAST YOUR VOTE IN THE OPINION POLL IN BLOG.

Look for the good !

My Dog Can Walk On Water

There was a hunter who came into the possession of a special bird dog. The dog was the only one of its kind, because it can walk on water. One day he invited a friend to go hunting with him so that he could show off his prized possession. After some time, they shot a few ducks, which fell into the river. The man ordered his dog to run and fetch the birds. The dog ran on water to fetch the birds. The man was expecting a compliment about the amazing dog, but did not receive it. Being curious, he asked his friend if the friend had noticed anything unusual about the dog. The friend replied, “Yes, I did see something unusual about your dog. Your dog can’t swim!”


Success Principles More than 90% of the people that we face everyday are negative. They choose to look at the hole in the middle rather than the doughnut. Do not expect compliments or encouragement from them. These are the people who cannot pull you out of your present situation. They can only push you down. So be aware of them, spend less time with them, and do not let them steal your dreams away from you.

Eveything happens for the good ??

Everything Happens For The Good

There was once a King who had a wise advisor. The advisor followed the King everywhere, and his favorite advice was, “Everything happens for the good”. One day the King went hunting and had a little accident. He shot an arrow at his own foot and was injured. He asked the advisor what he thought about the accident, to which the advisor replied, “Everything happens for the good”. This time the King was really upset and ordered for his advisor to be put in prison. The King asked his advisor, “Now, what do you think?” The advisor again replied, “Everything happens for the good”. So the advisor remained in prison.

The King later went on a hunting trip, this time without the advisor. The King was then captured by some cannibals. He was taken to the cannibals' camp where he was to be the evening meal for the cannibals. Before putting him into the cooking pot he was thoroughly inspected. The cannibals saw the wound on the King’s foot and decided to throw him back into the jungle. According to the cannibals' tradition, they would not eat anything that was imperfect. As a result the King was spared. The King suddenly realized what his advisor said was true. The advisor also escaped death because had he not been in prison, he would have followed the King on the hunting trip, and would have ended up in the cooking pot.

Walk the Talk

WALK THE TALK. LEADERS MUST BE EXAMPLES OF EXCELLENT SERVICE.

At a leading hotel in London, the General Manager spends one day every three months dressed in a bellman's uniform and doing the
bellman's job. Here's what happens:

1. The General Manager meets customers in a completely different way. He asks real questions, and gets honest answers. The bellman
hears a lot of unvarnished feedback that guests may be reluctant to share with the General Manager.

2. The General Manager gets a first hand taste of what it's like to work on the frontline. He wears the uniform, stands by the
door, carries the bags, and eats in the staff cafeteria. This first hand experience means small things that might irritate
staff get noticed quickly, and fixed quickly.

3. Most of all, the hundreds of other staff working in the hotel see their General Manager doing frontline work with dignity and
respect for the customers, and their colleagues. This respect is returned with a shared dedication to providing superior service.

Effective Listening

Effective Listening

Highly successful people tend to be excellent listeners.

On the other hand, people who struggle in life tend to be so wrapped up in their own 'story' they can't really hear what is available for them.

Effective listeners have developed the ability to temporarily let go of their history, beliefs, assumptions, expectations, wants, needs, and desires in order to be open to new information and ideas. They, of course, don't change their opinions just because some new data shows up, but they are open to receiving it.

Listening is an important attribute of being open.

Their model is listen, receive, evaluate, move forward.

But people who must have their present and future be a certain way take those needs into every conversation. You know what it's like to talk with someone who's 'mind is already made up.' They are not effective listeners. And you have probably found them to be not very happy, satisfied, comfortable with life, nor fun to be around.